Igniting Workplace Enthusiasm

Step Up To Leadership

Course Information

Learn how to stop pushing employees to get the job done and start pulling them to peak performance.

Supervisors and managers who understand this simple truth and know how to implement it are the ones who create impact in today’s organizations. They develop high performance teams that get results because they know how to lead a team – not just manage it.

Dale Carnegie® Training gives business people the tools to successfully build their case.  We excel at empowering employees to communicate boldly before any constituency, under any conditions.  We deliver critical methods and tools people can use to present compelling messages, connect confidently with any audience, and help generate new growth.

This information-packed one-day program will smooth your transition from worker to supervisor to leader. Of course, you’ll get the basics like time management, delegation, and performance appraisal techniques, but Step Up To Leadership will show you so much more.


  • Create a sense of direction for your team
  • Lead by example
  • Communicate with precision
  • Be cool under pressure
  • Resolve conflicts quickly before they affect the whole group
  • Convert negativity into positive production
  • Listen effectively
  • Work smarter, not harder
  • Delegate responsibility, authority and accountability
  • Give difficult feedback without creating resentment

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Module 1 

Outstanding Leadership 

Module 2 

Outstanding Communication 

Module 3 

Outstanding Coaching  

Module 4 

Outstanding Performance Management


2331 York Road, Suite 202, Timonium, MD 21093-2269, US
P:410/560-2188 ext.104

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Dale Carnegie of Washington DC offers workplace training throughout Maryland & Pennsylvania, including leadership, corporate & management training courses.
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